Privacy and Security Policy
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Ordering products from BALSASURFBOARDSRILEY.COM.AU is designed to be as simple as possible, while allowing maximum security and privacy for all your details.
Your Choice
If you do not wish to place your order on the internet, we offer you the option of phoning, faxing or mailing in your order:
Riley Balsawood Surfboards
Customer Order Centre
156 President Ave.
2228 Miranda, NSW
AUSTRALIA
Phone: +61-0-412-376-464
Fax: +61-0-2-8323-4302
If you want to send a cheque please make it out to “KLEENLINES P/L” and post it to: Riley Balsawood Surfboards 156 President Ave 2228 Miranda, NSW Australia
If you prefer a direct deposit please use the following details: St. George Bank (BSB Number: 112-879/Account Number: 039953263)
Please fax or e-mail receipt of payment details. (mark@riley.com.au / 02 8323 4302)
Collecting Anonymous Information
We automatically collect general website traffic information (how many people have visited the site, most popular pages, where our visitors come from etc). This information is collected into aggregate results in order to evaluate our service and business practice in an effort to provide you with an optimum shopping service.
Collecting Personal Information
We collect personal information submitted by you to manage and deliver your order.. We do not disclose personal information for any other purpose.
Use of Personal Information
We will use personal information as supplied by you to process and deliver your order. We will disclose personal information such as your delivery address to a delivery service provider (ie a courier). We also retain your order details in a secure offline system that is not connected to the internet. This is so we have a record of your order should you wish to return or exchange an item at a later date. Under no circumstances will BALSASURFBOARDSRILEY.COM.AU sell or receive payment for licensing or disclosing your personal information.
Email Addresses
We will store your email address if you send us a query, place an order or subscribe to an email list. Your email address is used for the purpose you provide it for. With your permission, your details will also be used to advise you of BALSASURFBOARDSRILEY.COM.AU special promotions.
Email Subscription Lists
We offer you a FREE monthly newsletter including special offers, shaping tips and tricks from Mark, interesting news and travel stories. Our email subscription service is a double 'opt-in' system. That means you must enter your email address in our newsletter subscription box. We will then send you an email in which you must confirm your subscription. You must confirm your subscription before we add your name to our newsletter list. This is an industry best practice. You may unsubscribe at any time should you wish to NOT receive our newsletter anymore.
Spam
We will never send you electronic messages without your consent. For more information on the 'Spam Act 2003' please visit the Australian Government's website: http://www.dbcde.gov.au/policy_and_legislation/spam
Credit Card
Unencrypted credit card information is NOT stored on our internet servers. When you place an order you will get redirected to the PAYPAL website which is the safest and most secure way to place orders over the internet. Paypal offers a buyer protection scheme which you can view here:
https://www.paypal.com/cgi-bin/webscr?cmd=xpt/Marketing/securitycenter/buy/Protection-outside
Firewall
Our order processing system is protected by a network firewall. A firewall is a hardware and software security system designed to filter specified exchanges of information and restrict access to authorised systems and users. Peace of Mind We will only use your details and order information, including mailing addresses, email address, and phone number, to fulfill your order and to advise of the status of the order.
Your Choice
If you do not wish to place your order on the internet, we offer you the option of phoning, faxing or mailing in your order:
Riley Balsawood Surfboards
Customer Order Centre
156 President Ave.
2228 Miranda, NSW
AUSTRALIA
Phone: +61-0-412-376-464
Fax: +61-0-2-8323-4302
If you want to send a cheque please make it out to “KLEENLINES P/L” and post it to: Riley Balsawood Surfboards 156 President Ave 2228 Miranda, NSW Australia
If you prefer a direct deposit please use the following details: St. George Bank (BSB Number: 112-879/Account Number: 039953263)
Please fax or e-mail receipt of payment details. (mark@riley.com.au / 02 8323 4302)
Collecting Anonymous Information
We automatically collect general website traffic information (how many people have visited the site, most popular pages, where our visitors come from etc). This information is collected into aggregate results in order to evaluate our service and business practice in an effort to provide you with an optimum shopping service.
Collecting Personal Information
We collect personal information submitted by you to manage and deliver your order.. We do not disclose personal information for any other purpose.
Use of Personal Information
We will use personal information as supplied by you to process and deliver your order. We will disclose personal information such as your delivery address to a delivery service provider (ie a courier). We also retain your order details in a secure offline system that is not connected to the internet. This is so we have a record of your order should you wish to return or exchange an item at a later date. Under no circumstances will BALSASURFBOARDSRILEY.COM.AU sell or receive payment for licensing or disclosing your personal information.
Email Addresses
We will store your email address if you send us a query, place an order or subscribe to an email list. Your email address is used for the purpose you provide it for. With your permission, your details will also be used to advise you of BALSASURFBOARDSRILEY.COM.AU special promotions.
Email Subscription Lists
We offer you a FREE monthly newsletter including special offers, shaping tips and tricks from Mark, interesting news and travel stories. Our email subscription service is a double 'opt-in' system. That means you must enter your email address in our newsletter subscription box. We will then send you an email in which you must confirm your subscription. You must confirm your subscription before we add your name to our newsletter list. This is an industry best practice. You may unsubscribe at any time should you wish to NOT receive our newsletter anymore.
Spam
We will never send you electronic messages without your consent. For more information on the 'Spam Act 2003' please visit the Australian Government's website: http://www.dbcde.gov.au/policy_and_legislation/spam
Credit Card
Unencrypted credit card information is NOT stored on our internet servers. When you place an order you will get redirected to the PAYPAL website which is the safest and most secure way to place orders over the internet. Paypal offers a buyer protection scheme which you can view here:
https://www.paypal.com/cgi-bin/webscr?cmd=xpt/Marketing/securitycenter/buy/Protection-outside
Firewall
Our order processing system is protected by a network firewall. A firewall is a hardware and software security system designed to filter specified exchanges of information and restrict access to authorised systems and users. Peace of Mind We will only use your details and order information, including mailing addresses, email address, and phone number, to fulfill your order and to advise of the status of the order.
