Terms and Conditions
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BALSASURFBOARDSRILEY.COM.AU is owned and operated by KLEENLINES PTY. LTD (ABN 24004 015 383). Our offices are located at:
156 President Ave.
2228 Miranda, NSW
AUSTRALIA
All orders and purchases made through this website are subject to the Online Shopping Terms and Conditions outlined below. These Online Shopping Terms and Conditions may change from time to time without prior notice, at our discretion. Your use of this site or your placement of an order indicates your acceptance of these terms and conditions. Your submittal of any purchase order to BALSASURFBOARDSRILEY.COM.AU indicates acceptance of these terms and conditions.
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. BALSASURFBOARDSRILEY.COM.AU reserves the right at any time after receipt of your order to accept or decline your order for any reason. BALSASURFBOARDSRILEY.COM.AU reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order.
Liability
BALSASURFBOARDSRILEY.COM.AU is not liable for any losses or damages caused by this website or any website linked to or from this website. We reserve the right to refuse any order without giving reason. Upon cancellation of an order we will make all reasonable attempts to contact you using the details provided. All received monies will be refunded.
Delivery
Delivery times vary depending on the type of product you order. BALSASURFBOARDSRILEY.COM.AU will not be held accountable for late deliveries or loss or damage relating to late deliveries. In the event that multiple items are ordered, part deliveries may be made where stock is not available. All reasonable attempts to notify you will be made using the details you provided. Please ensure you enter the correct delivery address. BALSASURFBOARDSRILEY.COM.AU can not be held responsible for incorrectly entered delivery addresses.
Acceptance of the goods
The buyer is responsible for inspecting the goods for fault and notifying us within 5 working days of receiving the goods should there be a fault.
Warranties
BALSASURFBOARDSRILEY.COM.AU offers a limited 12 months warranty on all surfboards. Please visit the following page for more information on this warranty: http://www.balsasurfboardsriley.com.au/warranty.html
Pricing
Prices are subject to change without notice. There may be duties and taxes added to your package by the destination country. You will be responsible for these upon delivery and are not included in your order total. All credit cards are charged in Australian Dollars. Non-Australian currency figures are all approximations based on an exchange rate.
Refunds & Returns
1. Returns must be in as new condition with tags attached unless faulty.
2. Faulty goods will be replaced.
3. Special return offers apply to individuals only.
4. We do not accept responsibility for lost items
5. We will happily exchange or refund your item provided the item and its packaging is in its original condition with the original tags attached. See below for the time frame your exchange or refund must be made in:
Exchanges (full price items) – 3 months from date of purchase
Refunds (full price items) – 1 month from date of purchase
Exchanges (sale items) – 1 month from date of purchase
REFUNDS AND RETURNS ARE NOT AVAILABLE ON USED SURFBOARDS OR SPECIAL OFFERS.
Order cancellations
If notified before goods have been dispatched, BALSASURFBOARDSRILEY.COM.AU can accommodate order cancellations. If items have been shipped, BALSASURFBOARDSRILEY.COM.AU reserves the right to refuse order cancellation or charge a cancellation fee should we be able to request the return of the package from our delivery service.
Copyright and Trademark Notice
This site is owned and operated by KLEENLINES PTY LTD. Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of KLEENLINES PTY LTD. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without KLEENLINES PTY LTD prior written permission. All rights not expressly granted herein are reserved. Any unauthorised use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
Links
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that BALSASURFBOARDSRILEY.COM.AU is not responsible for the operation of or content located on or through any such site.
156 President Ave.
2228 Miranda, NSW
AUSTRALIA
All orders and purchases made through this website are subject to the Online Shopping Terms and Conditions outlined below. These Online Shopping Terms and Conditions may change from time to time without prior notice, at our discretion. Your use of this site or your placement of an order indicates your acceptance of these terms and conditions. Your submittal of any purchase order to BALSASURFBOARDSRILEY.COM.AU indicates acceptance of these terms and conditions.
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. BALSASURFBOARDSRILEY.COM.AU reserves the right at any time after receipt of your order to accept or decline your order for any reason. BALSASURFBOARDSRILEY.COM.AU reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order.
Liability
BALSASURFBOARDSRILEY.COM.AU is not liable for any losses or damages caused by this website or any website linked to or from this website. We reserve the right to refuse any order without giving reason. Upon cancellation of an order we will make all reasonable attempts to contact you using the details provided. All received monies will be refunded.
Delivery
Delivery times vary depending on the type of product you order. BALSASURFBOARDSRILEY.COM.AU will not be held accountable for late deliveries or loss or damage relating to late deliveries. In the event that multiple items are ordered, part deliveries may be made where stock is not available. All reasonable attempts to notify you will be made using the details you provided. Please ensure you enter the correct delivery address. BALSASURFBOARDSRILEY.COM.AU can not be held responsible for incorrectly entered delivery addresses.
Acceptance of the goods
The buyer is responsible for inspecting the goods for fault and notifying us within 5 working days of receiving the goods should there be a fault.
Warranties
BALSASURFBOARDSRILEY.COM.AU offers a limited 12 months warranty on all surfboards. Please visit the following page for more information on this warranty: http://www.balsasurfboardsriley.com.au/warranty.html
Pricing
Prices are subject to change without notice. There may be duties and taxes added to your package by the destination country. You will be responsible for these upon delivery and are not included in your order total. All credit cards are charged in Australian Dollars. Non-Australian currency figures are all approximations based on an exchange rate.
Refunds & Returns
1. Returns must be in as new condition with tags attached unless faulty.
2. Faulty goods will be replaced.
3. Special return offers apply to individuals only.
4. We do not accept responsibility for lost items
5. We will happily exchange or refund your item provided the item and its packaging is in its original condition with the original tags attached. See below for the time frame your exchange or refund must be made in:
Exchanges (full price items) – 3 months from date of purchase
Refunds (full price items) – 1 month from date of purchase
Exchanges (sale items) – 1 month from date of purchase
REFUNDS AND RETURNS ARE NOT AVAILABLE ON USED SURFBOARDS OR SPECIAL OFFERS.
Order cancellations
If notified before goods have been dispatched, BALSASURFBOARDSRILEY.COM.AU can accommodate order cancellations. If items have been shipped, BALSASURFBOARDSRILEY.COM.AU reserves the right to refuse order cancellation or charge a cancellation fee should we be able to request the return of the package from our delivery service.
Copyright and Trademark Notice
This site is owned and operated by KLEENLINES PTY LTD. Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of KLEENLINES PTY LTD. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without KLEENLINES PTY LTD prior written permission. All rights not expressly granted herein are reserved. Any unauthorised use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
Links
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that BALSASURFBOARDSRILEY.COM.AU is not responsible for the operation of or content located on or through any such site.







